Author : Blue Support Platform

IT/Tech Support for freelancers and work from home employees

Freelancers are driving the economy. Freelancers are not only shaping the future of work, they are the backbone of the economy. More than a third of the world’s population was freelancing last year, and the independent workforce has grown by 7% in five years. Freelancers are paid more than employees, in my opinion, is because […]

IT/Tech Support for the Transportation and Logistics Industry

IT Systems: Key to Stability and Profitability Juggling multiple requirements in an environment that involves a complex combination of people, equipment and systems is tricky. It’s tempting to think of technology as a necessary evil to keep all the balls in the air. The truth is, your IT systems contain a valuable key to stable […]

Resolve customer queries using automation and support

The purpose of customer support software is to enable you to manage, organize and track customer requests using a single platform. Likewise, it consolidates these issues and conversations and associate them with customer records, providing your CRM and sales more insights to personalize campaigns. The main feature is the ticketing system, which transforms customer emails, […]